Plugable USB 2.0 Bluetooth Adapter failute to connect Bose SoundSport wireless headset to windows 7 Headset is recognised but cannot connect

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!](https://d2r1vs3d9006ap.cloudfront.net/s3_images/1616812/Devicemanager_inline.JPG?1498918091)](https://d2r1vs3d9006ap.cloudfront.net/s3_images/1616812/Devicemanager.JPG?1498918091) !](https://d2r1vs3d9006ap.cloudfront.net/s3_images/1616813/Devices_inline.JPG?1498918103)](https://d2r1vs3d9006ap.cloudfront.net/s3_images/1616813/Devices.JPG?1498918103) !](https://d2r1vs3d9006ap.cloudfront.net/s3_images/1616814/ÉchecassociationBoseSoundsport_inline.JPG?1498918118)](https://d2r1vs3d9006ap.cloudfront.net/s3_images/1616814/ÉchecassociationBoseSoundsport.JPG?1498918118)

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Éric also contacted us via email. We were able to resolve the issue by removing the drivers and reinstalling them, according to the procedures in this guide:
http://plugable.com/products/usb-bt4l…