The driver for my Plugable UGA-4KDP USB adapter is crashing in Windows 10. When I use the monitor that is connected to the Plugable adapter it will sometimes freeze and I see this in the Windows System event log:
The device Plugable UGA-4KDP (location 0000.0014.0000.009.004.001.000.000.000) is offline due to a user-mode driver crash. Windows will attempt to restart the device 4 more times. Please contact the device manufacturer for more information about this problem.
The USB adapter is plugged into a Lenovo Ultra dock. The computer I am using is a Lenovo T540p that is connected to the dock.
The Plugable adapter was previously used on the same dock on an earlier T540p that I had. I never had any problems on that computer. I recently replaced the T540p with a new T540p. Ever since I got the new T540p I started having these driver crashes.
I’m running the most recent version of Windows 10. Can someone help me with this?