Having issues with Plugable UD-3900Z audio listening device
I have been using my Plugable UD3900 device for a month with no issues on laptop that has Windows 11 OS. Yesterday, I started having issues with my default audio device.
The Plugable unit is connected to my laptop via USB-C. My default audio device is an Anker PowerConf Speakerphone that is connected via Bluetooth.
When I went to listen to a YouTube video yesterday no sound came out of the Anker speaker (or anywhere else). When I checked system sound settings it shows the Anker as the default output for sound. The Plugable and the built in laptop speakers are also listed as audio output options. When I click Plugable as default no sound came out (of course). When I click laptop speakers everything works fine.
So I removed and reconnected the Anker device and the same issue – -Anker listed as default but no sound.
So I removed the Anker device again and tested another Bluetooth device – this time Anker Soundcore p3 earbuds. There were no issues. When I put headset on sound came out right away.
I tested the Anker device again – no sound again.
I also tried unplugging the Plugable from my laptop and then power bar. Restarted. Tested Anker and again no sound.
Help!
Thank you and best regards,
Aaron