Plugable UD-3900H USB ports just stopped working

Plugable UD-3900H USB ports just stopped working. Screens still work, external hard drives on USB3 still work, USB keyboard and mouse no longer working

Thank you for contacting Plugable support. Given your description of the behavior, we would like to acquire some additional information. Instead of posting that information here, could you please contact us directly via email? To do this, please email us at In the subject of your direct email, please reference case 405078 which will allow us to match things up and then provide the next steps.

Apologies for the extra steps in the process, and we thank you for giving us the chance to help!

Best regards,

Michael S.

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