Plugable TBT4-UDZ Wired Connection not working until power cycle

I leave my Plugable TBT4-UDZ docking station on between laptop reboots. Unfortunately, the wired connection doesn’t work unless I power cycle the docking station when I start/restart my laptop. The lights on the wired connection on the docking station are functional showing it has a connection, but the Thunderbolt connection to the laptop doesn’t seem to recognize it. My laptop therefore defaults to the Wireless connection instead. If I shut off WiFi, it doesn’t recognize the wired either. I’m running Windows 11, but it happened on my Windows 10 install as well.

Hello Dan,

Thank you for reaching out on the forums!

I noticed that you reached out to us directly over email as well, so I will continue all our communication through that channel for simplicity’s sake.

Thank you,

Evan

Plugable Technologies

www.plugable.com/support