PLUGABLE TBT3-UDV THUNDERBOLT 3 DOCKING STATION failure

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PLUGABLE TBT3-UDV THUNDERBOLTTM 3 DOCKING STATION fails after Windows fall creators update. No USB, no audio. Have followed all recommendations to correct, but no luck. Can anyone help?

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Hello Mares,

Thanks for contacting Plugable support. Sorry to hear about this issue, I’d be happy to assist.

For USB, do both front and rear USB ports not work for you? Does it seem to matter what you connect? IE keyboard or mouse, flash drive, etc?

For the audio, where are you trying to get audio from? The front audio jack for speakers/headphones? Or through your monitor and its speakers (if it has them) attached to either the DisplayPort or via a USB-C adapter?

Thank you,
Joshua Henry
Plugable Technologies

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Hello Mares,

Should you require any further assistance just contact us at support@plugable.com