Plugable not reading monitor.


#1

Plugable is reading internet, and wireless keyboard just fine… but it’s not picking up the monitor. what’s wrong?!

Monitor works great when I plug directly into laptop… But when I plug into docking station I get nothing.


#2

Hi Paul,

Sorry to hear about the troubles with the monitor when you plug it into the Plugable dock. To help solve the problem, I need to get a bit more information.

  1. Is the Plugable dock the one shown here: http://plugable.com/products/UD-160-A?

  2. What is the make and model of your PC?

  3. What is the make and monitor of your monitor?

  4. When you plug the monitor directly into the PC and it works, do you use the same cable as when you plug the monitor into the dock? Do you use any adapters on the cable to plug it into the dock?

Let me know if you need any clarification about thsee questions. We want to help you get everything working as quickly as possible.

Sincerely,

Aaron
Plugable Technologies


#3