Plugable folidng full-size bluetooth keyboard issue with Samsung Tab E (Barnes & Noble Nook version)


#1

Cannot get my foldable full-size bluetooth keyboard (BT-KEY3XL) to be recognized by my wife’s Samsung Tab E (Barnes and Noble Nook version). Is this a KNOWN issue or is the bluetooth version somehow incompatible? It still works great with my Samsung Tab4 10.1 just fine.


#2

Hi Karl,

It should work fine with the Samsung Tab E as long as it supports the Bluetooth keyboard profile. Try turning off Bluetooth on the Tab 4 10.1 temporarily, then press Fn-1 then Fn-C, then try again to connect the keyboard to the Tab E.

If that doesn’t work, please let me know.

Thank you,

David
Plugable Support


#3

OK. I’m an idiot … I overlooked putting the keyboard into pairing mode. All is great now!


#4

Hi Karl,

Thank you for letting us know! I’m glad it’s working. I’m going to close this thread. If you have any further questions or issues, please contact us directly at support@plugable.com. Thanks!


#5