Plugable - Docking Station UD3900 - HDMI Output not working when using HDMI to DVI Cable / HDMI to DP Cable.

HDMI Output not working when using HDMI to DVI Cable / HDMI to DP Cable.

However, the HDMI output works when using HDMI to VGA adapter (but the VGA signal quality is lower).

I’m trying to connect the docking station to 2 screens - 1 through DVI, that works, and one through the HDMI (to DVI / DP / VGA) but only the VGA works. Unfortunately, I don’t have a screen with HDMI input.

Please see my direct response.

Can I get a direct response also?

Can you please contact us directly at support@plugable.com?