Plugable DC-125 Multiseat Thin Client randomly drops keyboard and monitor.


#1

I have ( Plugable DC-125 USB 2.0 Multiseat Thin Client for Windows Multipoint Server 2012 and 2011, Linux Fedora 18 and 17, and Userful Linux (VGA up to 1440x900 / 1280x1024, Audio, 2 USB ports) ). It mostly works fine, but on occasion the keyboard stops working. Also, the monitor will drop out. If I move the docking station or wiggle cables or re-boot it works fine. Please advise on what I can do to solve this random issue.
Thanks, Andy Shamley andy.shamley@gmail.com


#2

Hi Andy,

Thanks for posting your question here about your DC-125, we’ll be able to help. The most common cause docking stations disconnecting is insufficient power. In your case however, because you mentioned that the docking station reconnects if you move it, there’s a good chance that you have a bad cable.

Would it be possible for your to test with a different cable? If so, let us know what you find.

Please send your Amazon order id and the results of your testing if possible to us at support@plugable.com and we’ll get you fixed up.

Thanks,
Jerome.


#3