Plugable 2.0 Docking Station doesn't play nice with U-verse

I have a plugable 2.0 docking station UD-160A and we recently switched from time warner to att u-verse. When I plug the ethernet port on the plugable i do not get an internet connection but if I plug it direct to the computer, there is internet. Any suggestions?

Hi Sydney,

Thanks for posting here! I’m sorry to know that you are having trouble getting connectivity through the Ethernet port on the Plugable Docking Station UD-160-A. We will get the issue fixed.

Just shoot us an email at with your Amazon Order ID and more details about your setup (make and model of the system, current version of OS installed, etc) along with a link to this thread and we will take care of the issue.