Plugable 2.0 Docking Station doesn't play nice with U-verse


#1

I have a plugable 2.0 docking station UD-160A and we recently switched from time warner to att u-verse. When I plug the ethernet port on the plugable i do not get an internet connection but if I plug it direct to the computer, there is internet. Any suggestions?


#2

Hi Sydney,

Thanks for posting here! I’m sorry to know that you are having trouble getting connectivity through the Ethernet port on the Plugable Docking Station UD-160-A. We will get the issue fixed.

Just shoot us an email at support@plugable.com with your Amazon Order ID and more details about your setup (make and model of the system, current version of OS installed, etc) along with a link to this thread and we will take care of the issue.

Regards,
Roze


#3