Please help with install of USB Display Adapter

In re: to the usb 2.0 display monitor adapter. Install instructions are nothing like the cd setup menu.
Plug adapter into USB 2 and nothing happened. Opened the Setup.exe on cd and got a menu nothing like hard copy manual. Please help, we really need this to work. Running on a Gateway MT6821 Laptop with no current issues.

Hi Rhys,

Thanks for posting! Sorry the install is confusing, we’ll be able to help!

Two quick questions:

* Can you say exactly which Plugable product you purchased (or just email your Amazon order # to and we’ll look it up)
* Can you say what operating system you’re on?

With that info, we’ll be able to be clear about steps. Thanks!