Photoshop CC will not load


#1

I keep getting a "LoadLibrary failed with error 87:The parameter is incorrect.
I have:
Done a considerable search of the internet before posting this.
Checked to see if my drivers are all up to date, both plugable and AMD.
No luck.
I have a Toshiba Satellite L5 notebook with:
AMD Radeon HD 8510G Video
8GB Ram.
The only work around is:
Shutdown the computer
Boot computer WITHOUT plugable docking station connected
Load Photoshop (actually also DreamWeaver or Premier Pro) ONLY 1 at a time
Plug in Plugable docking station.

Programs will continue to work as long as I don’t exit the program, if I do I start the process all over again. !](https://d2r1vs3d9006ap.cloudfront.net/s3_images/1550700/screenshot.294_inline.jpg?1486843978)](https://d2r1vs3d9006ap.cloudfront.net/s3_images/1550700/screenshot.294.jpg?1486843978)


#2

Hi James,

Thanks for posting! I see that you also reached out to us directly via support@plugable.com with one of our PlugDebug files (http://plugable.com/support/plugdebug) and I have already sent my direct reply. Please just respond to my direct reply so we can keep all communication in one place.

Thank you!

Bob
Plugable Technologies
www.plugable.com/support


#3

Hi Bob,

I’m having the same problem. If I unplug my Plugable USB 2.0 docking station, Photoshop loads right up


#4

!](https://d2r1vs3d9006ap.cloudfront.net/s3_images/1556674/PlugableLoadLibraryIssue_inline.png?1487890052)](https://d2r1vs3d9006ap.cloudfront.net/s3_images/1556674/PlugableLoadLibraryIssue.png?1487890052)


#5

Hi Chris,

Thanks for adding to the discussion. A quick question for you, by any chance is the monitor connected to the docking station set as your ‘Main’ display? If that is the case, can you change the ‘Main’ display to the internal laptop display, reboot the system and then test Photoshop again to see if that helps? If you are not sure how to make this change I made a short video showing how to do so here -> https://youtu.be/7nnKztRZXsw

Thank you,

Bob
Plugable Technologies
www.plugable.com/support


#6

Hi Bob!

That was it! Thank you very much!

Chris


#7

Hi Chris,

Thanks for getting back with the update, and I am glad changing the ‘Main’ display helped.

Please let us know if you need any help in the future!

Bob


#8