Periodic loss of volume control

Not too long ago, I upgraded from a UD-ULTCDL to a UD-ULTC4K. For some reason, since then, I periodically lose control over the volume of the speakers attached to my dock. They still play and the sound device in the system tray says I am using “plugable audio,” but changing the volume on the PC no longer changes the volume of the speakers. I have to turn the physical dial on the speakers to change it.

Any hypothesis about how to fix this or the cause? Thanks.

Hi Jeff,

Thanks for posting.

You’ve reached out to us directly and I’ve responded there for log files.

As we learn more to hopefully resolve this issue, I will update this post.



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