PCIe USB3.0 CODE 10 on Windows 10

Hi. I’ve downloaded the latest drivers from Renesas, but error code remains…

CODE 10…

Any help?

Hello,

Thank you for contacting Plugable support! Sorry to hear about this issue. I’d be more than happy to assist you.

We have a troubleshooting tool that helps us find out what is going on in situations like this. Please go to this page and follow the instructions there and also please send us your Amazon Order ID # for your Plugable Renesas card so that I can assist you with support:

http://plugable.com/support/plugdebug

Please don’t hesitate to let us know of other questions.

Thanks again for contacting Plugable support and best wishes!

Joshua Henry
Plugable Technologies