over heating?

unit gets very hot and it also disconnects with the slightest movement. Like when i move it a little to dust around it it disconnects from the tv and pc. this happens at the usb end not the hdmi end. that end is ok. the usb plug feels a little loose in the unit.

Hi Keith,

Thanks for posting your question here! Please shoot us an email at support@plugable.com with the amazon order ID through which the product was purchased and a link to this thread and we will take case of this issue.