Only one monitor will connect to UD-6950PDH on macbook Pro M2

I’ve received and setup the new UD-6950pdh dock. I’ve installed the software with all permissions set correctly for my macbook Pro M2 (standard chip) running macOS 14. Still, only one screen will connect - only Display 2. I’m using identical display port to display port cables on identical Dell monitors in identical ports on the monitors, but still only one will connect. I tried switching to an HDMI to HDMI cable on display 1, but still only one monitor is connected. Is there something I’m missing?

Hello there,

Just wanted to also leave you a note here, but I did reply to your internal ticket just now.

If you’d like, we’ll continue troubleshooting there as we’ll need some diagnostic files.


Plugable Technologies

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