Only one monitor detected Win11 TBT4-UD5 connected to Thinkpad E16 Gen3 with Thunderbolt 4

Why my Lenovo Thinkpad E16 Gen3 (model 21SR007DUS with Intel Core 22U5, running Win11 25H2 with Thunderbolt4 support) when connected to a Plugable TBT4-UD5 recognizes only one external monitor?
Use conditions:

  • I have updated all drivers to latest versions as of 2/18/26

  • I am using the provided Plugable Thunderbol4 cable

  • Both monitors support HDMI

  • Both monitors work if connected individually

  • I can get both to work concurrently if one is connected directly to
    Thinkpad HDMI port and the other to TBT4-UD5 HDMI Port 1 (not on port 2)

  • I can even get the Thinkpad to support all three monitors (the built-in monitor plus two external) as long as one of the HDMI monitors is connected directly to the laptop.
    NOTE: In case this helps, I can get the “sleeping” laptop to get back to life by pressing the dock station power button. I CANNOT turn it on from shutdown state, though. If turning on from shutdown is supported, I’d like to know how to enable.

    #SecondMonitor #2ndMonitorSupport #TwoMonitor #2ndMonWontWork #2ndMonitordoesnotwork

Hello Luis,

Thank you for reaching out on the forums! I noticed that you also reached out to us directly over email, so I will be continuing communication there.

Thank you,

Evan
Plugable Technologies
www.plugable.com/support