One of my monitors constantly freezes when connected to my docking station

I have a Plugable USB 3.0 docking station connecting my Dell laptop to two Dell monitors. One monitor, a Dell U2410, constantly freezes.

Hi Steve,

Thanks for getting in contact with us. I’d be more than happy to help you with your Plugable docking station. In order to better assist you, I’ll need a bit of additional information.

Could you please provide the logs produced by our tool Plugdebug, you can find it here and then send them to me at

Once we have those logs, we’ll start trying to figure out what exactly is going on with your setup.


Plugable Technologies