Old USB 2.0 easy transfer Cable


#1

I have a problem with using my USB 2.0 easy transfer cable with two win10 computers. Can the cable be updated so that it will operate efficiently? Also I do not have the 16 digit code needed to update the cable assembly. Please give me the code


#2

Hello,

Thanks for contacting us! I do apologize for any trouble you’ve had, and I am here to help! What sort of trouble are you having with the Transfer Cable? Unfortunately, there aren’t any planned updates for the cable in the near future.

As far as the Product Key is concerned, it should be located on a tag and physically tied to the cable itself. If you do not see the key, please respond directly to the email with your Amazon order number, and a clear picture of the entire transfer cable.

I look forward to hearing back from you!

Thank you,

Kevin
Product Owner
support@plugable.com


closed #3

This topic was automatically closed 20 days after the last reply. New replies are no longer allowed.