Hi,
Thanks for giving that a try, not all of the settings controlled by the power plan are exposed through the user interface and some third party software will reference the current power plan to implement power saving features.
We can force the NVIDIA graphics to be active for specific applications, this should enable the NVIDA Control Panel on the external display when these specific applications are open and running:
Please perform the following:
- Open the laptop and on the internal display open the NVIDIA Control Panel
- Select the “Manage 3D Settings” link on the left if not already selected
- Select the “Program Settings” tab if not already selected
- Select a commonly used application like “Chrome” from the drop down under “1. Select a program to customize:”
- Select “High-performance NIVIDIA processor” from the drop down under “2. Select the preferred graphics processor for this program:”
- Select “Apply” at the bottom of the screen
After this close the NVIDIA settings, then close the laptop lid. On the external display open Chrome then try to launch the NVIDIA settings. This should activate the NVIDIA graphics card and allow the settings to open.
Please let me know if this helps,
Pat
Plugable Technology
support@plugable.com