Plugable support, this will only output on one HDMI at any one time (one 1080p display one 1440p display), connected to a 10th Gen Intel NUC NUC10I5FNK. (On the TB3 port)
I had naively/optimistically assumed that this would work, having read the intel documentation;
and assumed that the 10th Gen NUC must have MST support… surely…
Is there something that I need to set to get both displays to work, or am I looking at a NUC limitation and I just return it back to amazon.co.uk?
The Intel 10th generation NUC systems with Thunderbolt 3 can only support one display via a Thunderbolt 3 dual display adapter. This is an internal limitation of the NUC (not a limitation of our product) and unfortunately cannot be changed. Intel speaks to this limitation directly here → https://www.intel.com/content/www/us/en/support/articles/000021752/intel-nuc.html
While the limitation you encountered is not within our product, we do offer a 30-day no-hassle return policy for all products sold by Plugable and fulfilled by Amazon.
The information you linked to previously in regard to triple display support (https://www.intel.com/content/www/us/en/support/articles/000005571/intel-nuc.html) requires an external display that has a DisplayPort MST hub within the display. Displays with DisplayPort MST hubs allow for additional displays to be ‘daisy-chained’ together in order to provide additional displays.
Apologies that we could not be of more help in this specific case, and thank you for your understanding!
Thanks for the prompt response. I guess I was assuming that for $100, the TB3 to HDMI x2 box would have an MST Hub inside it and then convert that signal to the two HDMI outputs, to get twin monitors supported.
