Not Recognizing Monitor

I just set up my Plugable USB 2.0 Universal Docking Station with my brand new Dell Laptop and it is not recognizing my 2 year old Westinghouse monitor. I’ve installed the updated driver, and still nothing. Help!

Hi Debbie!

Thanks for posting and sorry to hear you’re having trouble with our Plugable Docking Station!

Couple of questions to narrow this down:
* What is the model of the Westinghouse monitor?
* Are you connecting through VGA/DVI ?

Once we have this information we can suggest next steps!

I think my husband can best asnwer these questions. I’ve forwarded them to him and when he gets home from work, he will get back to you. Thanks in advance for your help!