Not recognizing dual monitors or ethernet with USB 3.0

Attempting to setup Plugable with Lenovo Thinkpad T460 that has 3 separate USB 3.0 ports. Keyboard and mouse are functioning but not ethernet or still not recognizing dual monitors hooked up.

I did same setup on Plugable with my desktop and had same problem when plugged into USB 3.0 port but changed to USB 2.0 port and it now works on desktop. I only have USB 3.0 ports however on laptop. Is there a certain driver that is needed? I have driver version 10.0.17134.1. The USB root hub is version 10.0.17134.441.

Unfortunately I cannot run the debug tool - this is a work laptop and I am not set up as admin on the machine.

Appreciate the help!

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