Not compatable with windows

I just purchased your usb 2.0 10 port hub and I’m told that windows does not reconnise the hub. I’m looking for a driver for it. My os is xp pro.

I choose the 10 port because it had the room I needed. I have a 7 port hub which works just fine but I needed more room.

Hi Carol,

Thanks for posting your question here! Here is a link to a post where a user with Windows XP faced the same issue : http://support.plugable.com/plugable/…

Please do take a look at it and let us know if it helped solve the issue. If not, just send us a screenshot of the ‘Device Manager’ at support@plugable.com along with your Amazon Order ID and a link to this thread and we will take care of the issue.

Regards,
Roze