Not able to get 2560x1080 using UD-3900H

Hi,
I am unable to get 2560x1080 to work using the UD-3900H. Is there a workaround?

BH

Hello bh,

Thank you for contacting Plugable! I’m sorry to hear that your UD-3900H is not working as expected, and I will be happy to assist you with this.

Our first step together will be to gather some additional details.

  1. Can you please provide the make and model of the monitors you are using? Example: Dell U2415S
  2. Can you please let us know which port you have which monitor connected to?

Once again we apologize for the trouble, and I look forward to your reply.

Sean
Plugable Technologies