No sound HDMI

I have a Plugable 3900 connected to my Samsung TV and sound bar. The operating system is Windows 10. The video works but not the sound and the sound bar/ tv does not appear on the sound options.


Thanks for posting!

I’d like to request some additional information regarding your setup so that I can best assist here. Could you please answer the following questions?

  1. Is the Sound Bar connected to your Samsung TV?
  2. How is the Sound Bar connected? In other words, is it connected via Bluetooth, HDMI, AUX cable, etc.?
  3. Could you please provide a screenshot of the “Playback” tab under your Sound settings?

Thanks for giving us a chance to help!


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