No PPPoE service - bad Gigabit USB 2 communication with devices


#1

Using a Gigabit USB 2.0 with a MacBook Pro !0.9.5 and ActionTech GT784WN modem, I’m only getting a wireless connection with my ISP…it appears the Gigabit adapter is not communicating with the modem…all other troubleshooting options seem ok. Any suggestions why this connection is not working?


#2

Hi Steve,

Thank you for posting. I’m sorry there were issues with accessing the internet through the USB Ethernet adapter.

I believe the issue has already been resolved in a separate discussion via our direct support email (support@plugable.com). It looks like the connection was working after re-adding the adapter in your MacBook’s network settings.

Please let me know if there are still issues.


#3