No image on second screen


I just bought the UD-6950H dock station and I have no picture on my second screen.

The second screen turns on and is correctly recognized by my MACBOOK M1 but I have no image.

I have the last version version of display link manager (1.7.0).

Thanks for your help

Thank you for contacting Plugable support. We would like to obtain some additional information to better help assist but instead of posting that information here, could you please contact us directly via email? To do this, please email us at In the subject of your direct email, please reference case 381780 which will allow us to match things up and then provide the next steps.

Apologies for the extra steps in the process, and we thank you for giving us the chance to help!

Best regards,

Michael S.

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