No Ethernet connection

I had connection to the internet via the Ethernet cable, but not I can’t access the internet unless I plug directly into the PC. Any ideas why?

Hi Alan,

With the Ethernet connection no longer working properly, did the Ethernet work properly before now?

In addition, can you provide a bit of detail regarding your network setup. (e.g. Are there any routers or switches? Are the cables half or full duplex?)

Please feel free to reach us at support@plugable.com.

Regards,

Stephen
Plugable Technologies