No Display after update to Displaylink 7.2


#1

My system was working fine now after updating the driver to the Displaylink 7.2 I cannot get the monitor to work. I tried unplugging it, rebooting, checking the other graphics card driver but it still will not show up.

Please let me know if you have any suggestions

Thanks

Andy


#2

Hi Andy,

Thanks for posting your question here, we’d be glad to help. If you could please send us your Amazon orderID, along with the DisplayLink log file to support@plugable.com, we’ll take a look at what the issue might be. Step by step instructions on how to collect this log file can be found here:
http://plugable.com/support/tools/dis…

You can attach the zip file to your message to support@plugable.com and we’ll take a look!

Thanks,
Ellen


#3