No Bluetooth connectivity

Device USB\VID_0A5C&PID_21E8\5CF37075C6CB requires further installation.

USB adapter working (blue light on) but no connectivity. ABove message in Device Manager.

Hi Peter,

Thank you for posting about your Bluetooth adapter. I’m sorry it isn’t working.

The “requires further installation” message is usually a detail for the first message on the event log (before the installation starts), and if you scroll farther down the log, you may see that it was installed.

However, it should work! Could you please let me know the make and model of the device you are trying to connect and what happens when you try to connect it? I can help with this.


Plugable Support