I have a Lenovo A705 Desktop Computer running Windows 8.1. There’s no audio. Control panel only shows the USB Adapters, not Lenovo’s audio. How can I fix this?
Thanks for posting.
We’ll want to have a look at the system log files to see how the drivers look and determine why you’re not seeing the Lenovo’s built-in audio device. We have a log-gathering tool that will help with this. Please head to the following page:
Download and run the utility with the USB adapters and monitors connected to your system. It will save a .ZIP file to your desktop that can be emailed over for us to have a look. Please email it to firstname.lastname@example.org with “104774” in the subject and we’ll see what the best approach will be.
We’re closing this thread due to lack of activity. If you wish to revisit, please just email email@example.com with the log files mentioned in the previous post, and we’ll be glad to investigate further.