No Audio

I am running a windows 10 laptop - having connected two, (or one) external monitors to the usb 3.0 docking station, the audio disappears - only comes back when I disconnect the docking station. Any help appreciated


Thanks for joining our forums, we’re always happy to help. I saw that you also sent an email around the same time as this forum post so I responded to the email to ask for PlugDebug logs from your computer.

We haven’t heard back yet so I hope that the issue is resolved now, however please let us know if you’re still seeing issues. We’re always happy to help.


I bought external speakers and plugged those in - all works perfectly now.

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