Hello, I just bought and installed the UGA but I don’t get a video signal to the screen consistently. The light on the UGA is green and the display link manager detects the device. I tried connecting the unit from USB ports directly on the PC and also from an externally powered CablesToGo USB hub. The screen came on briefly (about 0.5-2 minutes) 4 times in about 1.5 hours. Twice on the PC USB ports and twice on the hub. Once it was plugged in the USB for about 30 seconds before the screen suddenly came on.
I would really like to know how I can get this to work consistently. Thank you for your help.
My setup is as follows:
-HP Pavilion M9500F desktop computer
-Windows 7 64-bit
-HP w2338h monitors (3 of them)
-ATI Radeon HD 5570 video card that drives the 2 other monitors
-I installed the latest displaylink software from their website
-I followed the displaylink.com procedure and everything seemed to be setup fine