New plugable display link out off box

tried multiple monitors but can’t seem to get display to work, tried dvi and hdmi. Known good monitors I’ve tried on. I get no display. I update drivers from this site. Still won’t work.

new acer aspire laptop with windows 10 and latest updates applied

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Hi! Thanks for joining our forums and for reaching out about the issues you’re seeing with our docking station. Since you’re using known good monitors and have already tried reinstalling the DisplayLink drivers I’d like to follow up with more details about your setup to see if the docking station has failed or if there’s another issue.

I will email you directly for more details about your setup and then update the thread here when we have public updates about the issue.

Thanks!
-Andrew

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