Network connection problem


We have a Plugable UD-160-A. The network cable (DSL) works if plugged directly into the laptop, but not when connected to the dock. Advice?


Hi Ace,

Thanks for posting here! I’m sorry to know that you are having trouble getting connectivity through the Ethernet port on the Plugable Docking Station UD-160-A. We will get the issue fixed.

Just shoot us an email at with your Amazon Order ID and more details about your setup (make and model of the system, current version of OS installed, etc) along with a link to this thread and we will take care of the issue.