My usb 2.0 UGA stopped working no green light.

Ive been using my usb 2.0 UGA device for a few months now with no issues, I came in this morning and my other monitor isnt working, the USB device has no green light. I’ve unistalled the drivers and re-installed them but still no green light.

When we bought this unit we bought a second one for a collegue, his unit works perfectly, so I swapped the usb 2.0 uga box over with the working one and the monitor powered up and displayed the desktop, I then tried my old unit on his monitor and nothing. I think that proves that the product is faulty.



Hi John,

Thanks for posting here! I’m sorry to know abut the trouble you are having with one of our products.

Just shoot us an email at with your Amazon Order ID and a link to this thread and we will take care of the issue.


Hi Roze, Thanks for the prompt reply, Ive replied to your email with all the details requested.