When I just installed this Bluetooth USB Adapter to my computer it enabled bluetooth, great! I “can” connect my iphone, but if I make my Nintendo Switch Joycons discoverable, they are not able to be connected to. Is there any workaround or troubleshooting I can do?
Edit: I am on Windows 10
Hello Eric,
Thank you for your message.
The most likely issue is that the JoyCon is reconnecting to the Switch rather than entering pairing mode.
It is also worth noting that you can’t pair both JoyCon halves at the same time, you’ll only be able to use a single JoyCon. There are third-party software solutions that supposedly resolve this, but we do not support them.
https://plugable.com/2017/04/26/pluga…
If the iPhone is able to be paired, there shouldn’t be any configuration that is blocking the discovery of the JoyCon from the PC side, any issues are likely related to the JoyCon’s actual discoverability.
I hope this helps.
oh my left joy con wasnt connecting i have used both of them at the same time too so i didnt see why there was a problem
If you are having trouble connecting your JoyCons, I would recommend following our pairing guide which can be found here:https://kb.plugable.com/bluetooth-adapter/successfully-pairing-and-connecting-your-bluetooth-audio-device-in-windows
We’ll maintain some information about using game controllers via the Bluetooth adapter at: https://kb.plugable.com/bluetooth-adapter/connecting-game-controllers-via-bluetooth
If you continue to experience issues connecting devices while using the Plugable Bluetooth adapter, please contact us at support@plugable.com
Thanks!