MY Jabra Speak 510 will not pair up with the pluggable

I am trying to connect to Jabra speak 510 which is blue tooth enabled. I installed the latest software available to my Dell optiplex and have the bluetooth USB adapter plugged inn.

Hello Tammy,

I’m sorry to hear about the problems getting your audio device connected via Bluetooth. I would like to help.

To start with, could you please try pairing your device using the guide at the link below, then tell me which step it failed on?…

Once I have this information I will have a better idea of how to proceed.