MSI Laptop not detecting Dual monitors through TBT3-UDZ

Howdy!
I’ve been trying to troubleshoot why my MSI laptop is not detecting my Dual monitors connected through TBT3-UDZ via Thunder Bolt. I connected it to MacBook Pro and everything worked fine so I don’t think it’s a cable issue.

The monitors that I’m using are SAMSUNG S33GC.

I’ve gone through the troubleshooting steps outlined in this post with no results; https://kb.plugable.com/docking-stations-and-video/373346-my-displaylink-based-dock-or-adapter-is-not-working

Any guidance would be appreciated!