Mouse3 bluetooth does not reconnect

I have the Mouse3, and after it goes to sleep it loses it’s bluetooth connection to my PC. After I remove and reinstall a battery, it comes right back and works fine.

Reconnecting bluetooth issue…

Thanks for contacting us!

It’s expected that the mouse will go to sleep after a few minutes of inactivity and drop the Bluetooth connection. It should however re-establish a connection after a few seconds once one of the buttons is clicked.

If this isn’t working for you, please contact me at support@plugable.com for a replacement.