Monitors won't turn back on after sleep

Worked fine for months up until the weekend. Now monitors won’t turn on after sleep. May have started after a windows update, but not sure.

The laptop does wake up, and it’s monitor turns on, but not the two that are connected to the dock. I have to take the dock cable out and back in, or turn it off and back on for the monitors to wake up.

Laptop: Asus Zenbook UX482EG.312
Windows 11 Pro 64bit 10.0.22000

Latest display link drivers: 10.2.6943.0
No pending windows updates

Hello,

Thanks for reaching out! I’m sorry to hear that your Plugable product is no longer working as expected, and I will be happy to assist you.

If possible could I please ask for you to contact us through our support ticket system so that we may gather some additional details, and diagnostic information?

To do so please email support@plugable.com or go to this page → https://plugable.com/pages/support/#

When you do so please reference ticket # 378403.

Once again we apologize for the trouble, and I look forward to working with you further.

Sean
Plugable Technologies

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