Thank for your posting! I am sorry things are not working fully as expected while using your Plugable UD-6950Z docking station and I would be happy to help.
Based on your description of the behavior, our next step is to get some additional information.
Can you please send an email to our direct support email address → email@example.com with ‘For ticket #- 390674’ in the subject line that contains the following information?:
- The Amazon Order ID number for your UD-6950Z purchase
- While the UD-6950Z is connected to your Mac (even if not working as expected), the output of our diagnostic utility PlugDebug → https://plugable.com/pages/plugdebug
This information will help us to determine the next steps.
** Please do not post the above information here in our public forum (it contains personally identifiable information) **
Apologies for the frustration, and thank you for giving us the chance to help!