Issue: My Macbook Pro M2 2022 does not recognize the second monitor (plugged into HDMI 2) through the single USB-C cable provided with the docking station (ud-768pdz).
I have
- performed a restart of the docking station
- verified that the HDMI cables work when plugged directly into my machine
Note: 1 Monitor (plugged into HDMI 1) is recognized. Only the Monitor in HDMI 2 is unrecognized.
Any information, ideas, or help are much appreciated. Thanks!
Hello Curtis,
Welcome to our Plugable forums! I can certainly assist with this issue with our UD-768PDZ not detecting your 2nd monitor.
For an issue like this I would recommend you reach out to us directly via email, if you could please use our ticket submission link here:
https://plugable.com/pages/support
Please reference ticket #433563 in your email and we look forward to hearing from you soon so that we can further support and work towards a solution.
Thanks,
Alberto
Plugable Technologies
Product Owner