I am sorry to hear that things are not working fully as expected while using your Plugable USB 3.0 Sharing Switch (USB3-SWITCH2) and I would be happy to help.
Thank you as well for the detail that you have provided, that is much appreciated.
May I ask you to please send an email to our direct support email address → email@example.com with ‘For ticket #- 404652’ in the subject line that contains the Amazon Order ID number for your USB3-SWITCH2 purchase?
That information will help us to determine the next steps.
*** Please do not post the Amazon Order ID number here in our public forum (it contains personally identifiable information) ***
Apologies for the frustration, and thank you for giving us the chance to help!