Monitor sometimes flashes and blanks out

I randomly get a monitor that flashes like it was disconnected then reconnected. I’ve troubleshoot a little bit, and swapped the ports with another monitor and the issue follows the port not the monitor. The port in question is HDMI 1 8k. And it looks like this port is not used by Display Link, the dock is connected to a Macbook Air M2 running MacOS 26.2

I also notice it happens more frequently when i’m actively doing something in that monitor. If I leave it for a while, it won’t flash. I would say it flashes around 1-2 times per hour, but it’s pretty inconsistent

Hello,

Thank you for posting! I am sorry things are not working fully as expected while using your UD-7400PD docking station, and I would be happy to help.

If I am not mistaken, I believe you recently contacted us directly via support@plugable.com for assistance with a different issue with your Plugable docking station (and a different model laptop) via Plugable Support Case #- 489597

Presuming for the moment that my understanding is in fact correct, may I ask you to please respond to your previous support case with the details of this new issue? I ask because doing so will help us to keep all communication in one place.

When doing so, please be sure to also include a PlugDebug diagnostic file → https://plugable.com/pages/plugdebug gathered while everything is connected which will help us to determine the next steps.

Thank you for the opportunity to assist you again!

Bob
Plugable Technologies

Thanks Bob! Email sent