Monitor sometimes flashes and blanks out

I randomly get a monitor that flashes like it was disconnected then reconnected. I’ve troubleshoot a little bit, and swapped the ports with another monitor and the issue follows the port not the monitor. The port in question is HDMI 1 8k. And it looks like this port is not used by Display Link, the dock is connected to a Macbook Air M2 running MacOS 26.2

I also notice it happens more frequently when i’m actively doing something in that monitor. If I leave it for a while, it won’t flash. I would say it flashes around 1-2 times per hour, but it’s pretty inconsistent

Hello,

Thank you for posting! I am sorry things are not working fully as expected while using your UD-7400PD docking station, and I would be happy to help.

If I am not mistaken, I believe you recently contacted us directly via support@plugable.com for assistance with a different issue with your Plugable docking station (and a different model laptop) via Plugable Support Case #- 489597

Presuming for the moment that my understanding is in fact correct, may I ask you to please respond to your previous support case with the details of this new issue? I ask because doing so will help us to keep all communication in one place.

When doing so, please be sure to also include a PlugDebug diagnostic file → https://plugable.com/pages/plugdebug gathered while everything is connected which will help us to determine the next steps.

Thank you for the opportunity to assist you again!

Bob
Plugable Technologies

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Thanks Bob! Email sent