Monitor freezes UD-ULTC4K

Monitor freezes and gargling audio noises using the UD-ULTC4K. Occurs every few minutes. Machine is a Dell XPS 15 9560.

Hello Reid,

Thank you for contacting Plugable support! Sorry to hear about this issue. I’d be more than happy to assist you.

We have a troubleshooting tool that helps us find out what is going on in situations like this. Please plug the dock into your computer, then go to this page and follow the instructions there:

Please don’t hesitate to let us know of other questions.

Thanks again for contacting Plugable support and best wishes!

Joshua Henry
Plugable Technologies