Model uga-2k-a


#1

This adaptor worked for one day. The software was installed from windows update and I am running windows 7. No monitor is detected. I have tried the hp pavilion f 1903 monitor with both vga and dvi-d connections. I have also tried the Acer x203h monitor with both vga and dvi-d connections, ascertaining the firmness of all connections on both monitor. Please advise or send a new product.


#2

Thanks for posting! We’re sorry you’re seeing a problem, we’ll get you fixed up.

Please just email your Amazon order # and the serial number to support@plugable.com. We’ll double-check a few things and if it does seem to be a bad unit (which seems likely, given it was working fine for a while), we’ll get you a replacement right away.

Thanks so much for your patience while we get you fixed up!
Bernie


#3