microscope wont show on mac. Not on Photo Booth or Digital Viewer

Hi, installed Digital Viewer after it didn’t show up in Photo Booth. It doesn’t show up there either.

Thanks for contacting us!

Have you tried restarting your Mac after you plugged in the microscope? Sometimes Macs won’t recognize a new device until after a restart.

Also, have you checked to make sure the microscope is set as the active device in either Photo Booth or Digital Viewer?

I haven’t heard back from you, so I’m hoping the above advice helped. If not, please contact me at support@plugable.com